Legal

Privacy Policy

Last updated: January 1, 2026

1. Overview

TravBuddy ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using TravBuddy, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Reel URLs you paste — to identify locations from Instagram reels. We process these to generate trip plans and do not store the raw video content.
  • Generated plans — day plans and itineraries you create within the app, stored to your account.
  • Account information — if you create an account, we collect your email address and a display name.
  • Usage data — how you interact with the app (e.g. features used, screens visited) to improve the product.
  • Device information — device type, OS version, and app version for debugging and analytics.

We do not collect payment card details. Any payments are handled by third-party processors (e.g. Stripe, Apple, Google) subject to their own privacy policies.

3. How We Use Your Information

  • To detect locations from reels you submit and generate trip plans.
  • To save and display your plans within the app.
  • To improve TravBuddy's AI accuracy and product features.
  • To send you product updates and important service notices (you can opt out of marketing emails at any time).
  • To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal data. We may share data with:

  • AI/ML providers — to process reel content and identify locations. These providers are contractually prohibited from using your data for their own purposes.
  • Analytics providers — aggregated, anonymised usage data only.
  • Legal authorities — if required by law or to protect the rights and safety of TravBuddy users.

5. Data Retention

We retain your account data and saved plans for as long as your account is active. You can delete your account and all associated data at any time by contacting us at gettravbuddy@gmail.com. Anonymised, aggregated analytics data may be retained indefinitely.

6. Cookies and Tracking

TravBuddy uses essential cookies required for authentication and session management. We may use analytics cookies to understand usage patterns. You can disable non-essential cookies in your browser settings, though some features may not function correctly.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing of your data.
  • Data portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, contact us at gettravbuddy@gmail.com.

8. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your TravBuddy account.

9. Children

TravBuddy is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or via an in-app notice. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact

Questions about this policy? Email us at gettravbuddy@gmail.com or visit our Support page.